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INFORMATION MADE ACCORDING TO THE ART. 13 AND 14 OF GDPR EU 2016/679 - Rev. GDPR 2.0 of 15/10/2018

Pursuant to and for the purposes of Articles 13 and 14 of the GDPR EU 2016/679, we inform you that Mottolino Spa processes the personal data you freely provide, guaranteeing that the processing of personal data takes place in respect of fundamental rights and freedoms, as well as the dignity of the interested party, with particular reference to confidentiality and identity.
This Privacy Policy describes the procedures of Mottolino Spa in relation to the information we collect through the activities that refer to Privacy Information, including websites (our "Web Sites") and any site for portable devices, applications, widgets, and any other interactive function for portable devices (all collectively referred to, our "Apps")
(all collectively, Apps and Web Sites, the "Sites").
You will have the opportunity to view this Privacy Policy
during and after registration on the Sites by selecting the "Privacy / Cookie" link located at the bottom of each page of the Website.

This Privacy Statement does not cover - and we are not responsible for - the privacy, information or other activities of third parties that manage a website referred to by a link contained on the Website.
The inclusion on the Website of a link that refers to another website does not imply any involvement or endorsement by us in relation to the linked website.

Source of personal data

The personal data processed by Mottolino SpA are collected directly from the interested party or at the offices of Mottolino SpA

Data controller

The data controller is Mottolino Spa, with headquarters in Via Bondi 473, 23030 Livigno (SO) - [email protected]

Data Protection Officer

Data Protection Officer is Massimo Castelli - [email protected]

Purpose of data processing

All personal data communicated, collected through the form you filled out (personal data, e-mail addresses, telephone numbers, photographs, images, written texts, etc.), in compliance with the laws in force, may be processed for the following purposes:

  1. insertion in the data bases and computer databases of Mottolino Spa [legal basis of processing: performance of contractual measures];
  2. to fulfill specific requests of the Interested Party [legal basis of processing: our legitimate interests to respond to your requests];
  3. the release and management of Mottolino Key [legal basis of processing: execution of contractual measures];
  4. with your explicit consent, to carry out market research and to send informative, promotional and / or advertising material about the services offered by Mottolino Spa through - by way of example and not limited to - text messages or instant messaging tools (such as Skype, WhatsApp , Telegram, Viber, Messenger, Hangouts, Chats, etc.), push notifications, e-mails, newsletters, faxes, reserved and private areas of the website and / or traditional tools (calls with unregistered telephone operator
    and paper mail) [legal basis for processing: your consent. You have the right to revoke your consent at any time, using the information and contact methods indicated in point XII Rights of the interested party];
  5. we may adapt our commercial communications to your needs and applications based on your profile information, to the interaction mode
    with our Website or your interactions with our commercial communications [legal basis of processing: your consent. You have the right to revoke your consent at any time, using the information and contact methods indicated in point XII Rights of the interested party];
  6. to send you administrative information, for example, information regarding the Sites and changes to the terms and conditions and to the policies [legal basis of processing: our legitimate interests to inform you about the evolution of our sites];
  7. functional to the operations of comparison and historicization of data relating to customers through questionnaires that reveal the degree of satisfaction in order to improve
    the service offered [legal basis of processing: your consent. You have the right to revoke your consent at any time, using the information and contact methods indicated in point XII Rights of the interested party];
  8. functional to the use of common personal data identifying the interested party (company name and logos) as company references,
    for the realization of commercial, informative and advertising material of Mottolino Spa [legal basis of the treatment: your consent. You have the right to revoke your consent at any time,
    using the information and contact methods indicated in point XII Rights of the interested party];
  9. IT administration: to diagnose server problems, administer the Sites and check that they work properly [legal basis for processing:
    our legitimate interests in administering our IT systems and networks].
  10. protection of our interests (to comply with our legal obligations - to respond to requests from public and governmental authorities,
    also not from your country of residence - to enforce our contractual terms and conditions - protect our activities - protect our rights, our privacy, our security or our own and / or third party properties - to enable us to activate all the remedies available or limit the damage we could suffer)
    [legal basis of processing: compliance with legal obligations and our legitimate interests in protecting Mottolino Spa]

Personal data provided by users accessing the Site will be used only to perform the requested services and will not be communicated or disclosed to third parties,
unless the communication is imposed by legal obligations or is strictly necessary to comply with the requests of the user or with his written documented consent.

The optional, explicit and voluntary sending of electronic mail to the addresses indicated on the Website, by its very nature, entails the subsequent acquisition of the e-mail address
of the sender, necessary to respond to requests, as well as any other personal data included in the message.

Mottolino Spa carries out the processing of personal data within the limits of what is strictly necessary for the performance of the functions for which the service is requested, excluding the processing when the aims pursued can be achieved by anonymous data or by means of which the interested party can be identified just in case
of necessity. We invite our users, in requests for information through a special e-mail address not to send names or other personal data of third parties
that are not strictly necessary, nor data belonging to particular categories of personal data pursuant to Article 9 of the GDPR 2016/679.
If the user sends personal and contact data of any third party other than the interested party in the information requests, he acknowledges that this operation
represents a processing of personal data with respect to which it is an independent owner, taking on all the obligations and responsibilities. In this sense the user guarantees
to the Owner that any data of third parties which will be so indicated by the user (and which will consequently be treated as if the third party had provided on his own
the informed treatment consent) was acquired by the user himself in full compliance with the GDPR. The user gives the widest indulgence on the point
to any dispute, claim, request for compensation for treatment damage, which should reach the Data Controller from any third party concerned due to the provision of data indicated by the user in violation of the rules on the protection of personal data.

No personal information of users revealing racial or ethnic origin, political opinions, religious or philosophical beliefs is collected or disclosed
or trade union membership, as well as processing genetic data, biometric data intended to uniquely identify an individual, data relating to health or sexual life
or sexual orientation of the person.

Recipients of personal data - Communication

The personal data of the interested party, if necessary, may be communicated (with this term meaning the giving of information to one or more specific subjects):

  • to subjects whose right to access data is recognized by law, secondary legislation, community legislation, as well as collective bargaining;
  • to the subjects to whom the communication of personal data is necessary or functional for the management of the contractual relationship (consulting firms,
    labor consultancy offices for the compilation of pay slips, judicial offices, chambers of commerce, chambers and labor offices, public safety authorities, health authorities, inspections, public administrations, trade unions, airports, flight agencies, customs offices and insurance companies , hotel reservation services, technical providers of IT telematic multimedia services, third-party service providers) in the ways and for the purposes described above. A list of these subjects can be consulted at
    the headquarters of Mottolino Spa;
    to the collaborators and employees of Mottolino Spa, in the context of their duties and / or any contractual obligations, including the Data Processors and the Appointees;
    to post offices, shippers and couriers for sending documentation and / or material;
  • WebTek S.P.A for the development and maintenance of the website and Ecommerce platform
  • Nexi S.p.A. for the management of online payments;
  • PayPal Europe S.à r.l. & Cie, S.C.A. for the management of online payments;
  1. NBF IT Solutions s.r.l. (Shopping Plus platform) for collecting customer details and data on the use of the Mottolino Key loyalty card;
  2. ContactLab S.p.A. for sending communications via e-mail;
  • Computer Halley S.r.l. for the development and maintenance of the MOBILE APP
    our third-party service providers that provide support in communications, audit and consultancy;
  • Our business partners with whom we may establish a special relationship for the purposes of their commercial communications. Since these third parties may use your personal data in accordance with their privacy practices, we recommend that you check their websites for information regarding their policies regarding the processing of personal data.
    Partner List

Dersonal data are not subject to disclosure

Types and Categories of processed data

The data processed by Mottolino Spa are personal (personal, fiscal, communication and availability).

We may collect and process the following information concerning you:

  • Surname
  • First name
  • Sex
  • Date of birth
  • Username
  • Phone numbers (including home number and mobile numbers)
  • Email address
  • Public profile of your social media
  • Location information
  • Hobbies and interests
  • Habits linked to consumption
  • Browser and device information
  • Information on the server log file
  • Information collected through cookies, pixel tags and other technologies
  • Data relating to the use of the App
  • Personal data relating to the activity / involvement (date and time of the activities carried out on the relative sites - access, registration to a promotion, etc.
  • Personal data relating to your business interactions (for example if you open them or not, select them or not)


"Sensitive Information" is a personal datum related to aspects such as:

• Racial or ethnic origin
• Political opinions
• Religious or philosophical beliefs
• Trade union membership
• Health or medical conditions
• Criminal record
• Sexual life or sexual orientation

We may collect your personal data:

• online, or through sites, for example when creating or using an account connected with our database
• offline, for example when contacting us by phone.
In compliance with the current legislation, the personal data you provide to us through the Sites could be interconnected with other personal data and that information you provide us (through online or offline means), or that Mottolino Spa could in other ways obtain online or offline.

Data transfer to a third country

The data processed for the purposes indicated above may be transferred to other countries belonging to the European Union.

Data retention period

We intend to keep your personal data accurate and up to date. The processed data will be kept for the minimum period necessary to achieve the purposes indicated above and will be processed for as long as you are a registered user of our Sites, without prejudice to the storage obligations and applicable statute of limitations. At the end of this period, the data will be made anonymous or deleted where technically possible.

Lawfulness, nature of the provision and consequences of a possible refusal

The provision of data is a contractual obligation and indispensable for pursuing the purposes of the processing indicated above under points IV a) b) c) f) i) j). Failure to provide data
the data of the interested party would in fact make it impossible to fulfill the obligations deriving from the contract, as well as from legislative provisions. The treatment,
pursuant to art. 6 of the GDPR, is finalized to the execution of a contract to which the interested party is a party or to the execution of pre-contractual measures adopted at the request of the interested party is part or the execution of pre-contractual measures adopted at the request of the same; to fulfill a legal obligation to which the data controller is subject.

The provision of personal data is optional for the purposes referred to in points V d) e) g) and h) and the denial of consent does not entail any consequence.

Apart from that specified for navigation data and technical cookies, the user is always free to provide personal data for the purposes of which it connects to the Site.

Data processing methods

In relation to the aforementioned purposes, the processing of personal data, in compliance with the law and the obligations of confidentiality, takes place through manual processing, IT and telematic tools, with logic strictly related to the purposes themselves and, in any case, so as to guarantee security and the confidentiality of the data
(also in the case of using remote communication techniques).

Rights of the interested party

The interested party has the right to ask the data controller for access to their personal data (art.15 GDPR), their correction (art.16 GDPR), their cancellation (art.17 GDPR),
the limitation of their treatment (art.18 GDPR), the notification (art. 19 GDPR) also has the right to request its portability (art. 20 GDPR) and to oppose their treatment (art.21 GDPR) by contacting the Data Controller Mottolino SpA, Via Bondi, 476 - 23030 Livigno (SO), [email protected].

The interested party has the right to lodge a complaint with the Guarantor for the protection of personal data.

The use of automated decision-making processes is foreseen, including the profiling referred to in Article 22 of the GDPR, based on the explicit consent of the interested party.

Use of the Sites by minors and warnings for parents

The Sites are addressed to Interested parties with a minimum age of 14, subject to parental consent up to the age of 16. Mottolino Spa asks that the Interested people under the age of 14 DO NOT PROVIDE any personal data through the Sites. We reserve the right to request proof of the release of consent from the parents at any time in order to allow the processing of personal data relating to minors. For some Sites or Apps there may be age-related restrictions based on what
it is appropriate to see at a certain age or legally permitted by law. Where age restrictions are applied, we will expressly indicate this on the relevant Website and we will be able to ask questions in order to verify the age of the data subject before proceeding.

Updates to this Privacy Statement

You can know when this Privacy Policy has been changed by checking the date and index of revision at the beginning of the information.


General information about cookies

Mottolino SpA would like to use cookies and similar technologies for various purposes, but for this purpose requires your consent. Select the "Accept" button to accept,
or the "Close" button to refuse use by Mottolino Spa. We will not use any cookies or similar technologies other than those strictly necessary for
site operation without your consent.

Cookies are small text strings that websites visited by the user send to the browser, where they are stored before being re-transmitted
to the same sites at the next visit by the same user.
During navigation on a website, certain elements (such as, for example, images, maps, sounds, specific links to pages from other domains) of other websites may reside
(so-called "third parties"). In these cases the user could also receive cookies on his / her terminal that are sent by them.
Cookies are classified based on the duration and the website that set them.
We believe it is essential to provide users with information about the cookies used by our website and the purposes for which they are used. The objective is threefold: to guarantee your privacy, ensure ease of use and optimize the development of our website. The following are the main types of cookies and their purposes for
which are used.

Technical cookies

Cookies technicians are those used for the sole purpose of carrying out the transmission of a communication over an electronic communication network, or as strictly necessary for the provider of an information society service explicitly requested by the subscriber or user to provide such service).
They are not used for other purposes and are normally installed directly by the website owner or manager. They can be divided into navigation cookies
or session, which guarantee the normal navigation and use of the website.
Session cookies are temporarily stored in the device's memory while browsing a site, for example, to keep track of the chosen language or authenticate to access restricted areas. Session cookies remain stored in the device for a short period of time. They are in fact deleted as soon as the user closes the browser.
Persistent cookies save a file on the device for a long period of time. This type of cookie has an expiration date. Persistent cookies allow websites to remember information and settings on subsequent visits by users, thus making exploration more practical and rapid, since, for example, it is no longer necessary to log on.

On the expiration date, the cookie is automatically deleted when you first log in to the website that created it.
Analytics cookies are similar to technical cookies when used directly by the website manager to collect information, in aggregate and anonymous form, on the number of users and how they visit the site.
This website uses Google Analytics, a web analysis service provided by Google. Google Analytics uses "cookies" to analyze how users use the site.
The information generated by cookies on the use of the website (including your anonymous IP address) will be transmitted and stored on Google's servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for its operators and providing other services relating to website activity and Internet usage in aggregate and anonymous form. Google may also transfer this information to third parties where this is required by law or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
This website uses Shynystat, it is a web analysis service provided by Shiny S.r.l. ( "Shiny"). Shynystat uses "cookies" to analyze how users use the site.
The information generated by cookies on the use of the website (including your anonymous IP address) will be transmitted and stored on Shiny S.r.l.'s servers in Italy.
Shiny S.r.l. will use this information for the purpose of examining your use of the website, compiling reports on website activity for its operators and providing other services relating to website activity and Internet usage in aggregate and anonymous form. Shiny S.r.l. may also transfer this information to third parties where this is required by law or where such third parties process the aforementioned information on behalf of Shiny S.r.l.
Functional cookies allow the user to browse according to a series of selected criteria (for example, the language, the products selected for purchase) in order to improve the service rendered.
For the installation of all types of technical cookies, users' prior consent is not required.
Below is the list of technical cookies used by our site.

  • Google Analytics (statistics)
  • Google Tag Manager (statistics)
  • Typekit (font)
  • Addthis (socials sharing)
  • Facebook (widget)
  • Tripadvisor (widget)
  • Twitter (widget)
  • Google Plus (widget)
  • Vimeo (widget)
  • Hotjar (statistical tracking and navigation plugin - heat maps)
  • Google Adwords (conversion script)
  • Facebook Pixel (conversion script)
  • Doubleclic (related to Adwords)
  • Technical Cookies of Statistical Analysis (detects the visitor's origin and IP)
  • Technical cookies for using the site (to allow viewing of the site and navigation)
  • YouTube (we use the widget to include videos)
  • Uptime Robot (to verify that the site is always online and reachable)
  • Google Maps widget (for the map in pg contact us)
  • Amazon Web Services (AWS) ** Ireland ** (daily backup)
  • CloudFlare (used as CDN and for HTTPS)
  • Profiling cookies

Cookie Profile 

Profiling cookies are aimed at creating user profiles and are used in order to send advertising messages in line with the preferences shown by the user in the context of web browsing. Due to the particular invasiveness that such devices may have in the private sphere of users, European and Italian legislation provides that the user must be adequately informed about their use and express their valid consent.
This website does not use profiling cookies.

Third-party cookies

These cookies are set by domains other than the one indicated in the address bar of the browser, or by organizations that do not correspond to the owners of the website.
The cookies used, for example, to collect information for advertising purposes and to personalize content, as well as to process web statistics, can be "third-party cookies".
Third-party cookies allow for more complete surveys of users' browsing habits (profiling cookies).
This website does not use third-party cookies in order to profile users.

Notice to the user and consent management for the use of cookies

When you visit our website for the first time, a banner is displayed to inform you that the company Mottolino Spa uses the cookies described in this document. The banner asks the user if he wants more information and contains a link that allows to open the corresponding page. If you decide to ignore the warning
and if you continue to use the website, we will store a cookie on the device used by the user to record this choice and the subsequent navigation of our website will be considered a consent to the use of cookies. The banner will not be displayed on the screen on subsequent visits to the website.

Deactivation, activation or elimination of cookies

At any time, the user can limit or block cookies through browser settings (Internet Explorer, Google Chrome, Mozilla Firefox, Opera, Safari, etc.).

If you prefer that the website does not store any cookies on your device, set the browser to receive notification before storing each cookie. Alternatively, you can set your browser to refuse all cookies or only third-party cookies. You can also delete all the cookies already in the system. It is important to point out that the settings must be changed separately in each browser and device used (PC, notebook, smartphone, tablet, etc.).

If you set the block for storing cookies, we can no longer guarantee the proper functioning of the website.

Some site features may not be available. In each browser the settings are changed following a different procedure. If necessary, use the browser's help function to define correct settings.

More detailed information on cookie management procedures (deactivation, activation, deletion and control) is available at www.aboutcookies.org